Zurich Insurance plan guidelines Crew has produced a customer spot of perform to be led by Conny Kalcher (pictured).
Commencing July 01, the company’s extremely very first primary shopper officer will be in need of providing what Zurich explained as a “unique and distinctive” purchaser knowledge. She provides awareness from the likes of MindFolio and the LEGO Team.
“The electronic time period is driving sizeable modify and a transformation of shopper awareness in the market,” claimed group main government Mario Greco. “This is a transformation that has formerly started, providing a amount of firm-wide initiatives to fortify shopper satisfaction and to push lucrative development.
“We are delighted that Conny is signing up for us on our journey to velocity up the group’s transformation and spearhead the electronic shopper come across, which will be mirrored in Zurich’s brand name identify refresh.”